Refunds, terms and privacy
Updated November 5, 2026Refunds
Washi Pro is a one-time $12 purchase that covers both Washi Deck and Washi Notes. If it isn't right for you, email us within 14 days and we'll refund the full amount. You don't need to give a reason.
Terms
- Washi Deck is free to use. Pro adds more looks, papers and handwriting, and lets you add more than one of any box.
- Pro belongs to your deck. It works on every device where you sign in with your six-word phrase.
- Keep your phrase private. Anyone who has it can open your deck. We can't recover a lost phrase, so save it in your password manager or download a backup from Settings.
- Washi Deck is provided as is. We work to keep it running and your deck safe, but we can't promise it will never go down or lose data.
- We may change these terms. If a change affects what you paid for, we'll say so on this page first.
Privacy
- Your deck is saved in your browser. If you make an account, a copy is also stored on our server so your devices stay in sync. That copy is locked on your device with a key made from your phrase before it's sent, so we can't read it, and the phrase itself never reaches us. The server also keeps one earlier locked copy for each of the last 30 days, so you can restore your deck from Settings. See how your notes are kept safe.
- If you add a Google Calendar address, our server fetches the calendar for you and passes it straight to your browser. It doesn't keep a copy.
- Weather and city search come from Open-Meteo. Link icons come from Google's icon service. Fonts come from Google Fonts.
- Payments are handled by Stripe. We never see your card number. We see only that your deck paid.
- No ads, no tracking, no selling your data. We only count visits (Cloudflare Web Analytics, no cookies).
Contact
Questions or refunds: support@washiapps.com